前厅部：front desk department

餐饮部：food&beverage department

销售部：sales department商务：business center

预订部：reservation department

堂服务处：bell captain's desk

用房间：available room

预订后客人失约：no-show

.全部预订满：be fully booked

接线员：operator

机号码：extension number

单间：single room

标准间：standard room

床间：double room

套间：suite room

快洗服务：express service

包间：private room

超额预订：overbook

订餐单：reservation list

宴：banquet